NessCoach lets your coaches create personalized programs for every member, with their own videos, in an app with your name on it.
0%
of new members leave within 6 months
0€
average annual loss from churn
x5
acquisition cost vs. retaining a member
Low-cost chains control 60% of the French market. You can't compete on price. Your only lever: personalization and proximity.
Sources: IHRSA, Glofox, Smart Health Clubs 2025
0%
of members need support to stay motivated
+0%
retention improvement with continuous personalized follow-up
+0%
renewal rate with 2+ visits per week
+25%
retention in digitalized gyms
Sources: Dr Paul Bedford, The Retention People, IHRSA, BenFit UK
Everything your coaches need to track every member, in one app.
The coach films their own demos. The member sees THEIR coach, not a stranger.
Personalized programs per client, editable at any time.
The coach plans the calendar. The member knows exactly what to do and when.
The client logs their progress. The coach sees who's improving and who's dropping off.
The app carries your gym's name and image. It's YOUR tool.
Measure impact in real time: churn, engagement, progress.
| Criteria | PDF / WhatsApp | AI apps | |
|---|---|---|---|
| Personalization | Manual, unstructured | Algorithmic, generic | Human, from the gym's own coach |
| Connection to the gym | None | None | App branded with the gym's name |
| Client tracking | None | Automated, impersonal | The coach adapts continuously |
| Exercise videos | Scattered YouTube links | Generic library | Content from the gym's own coach |
| Retention | Low | No connection to the gym | Strong: attachment to the coach and the gym |
Unlimited coaches on every plan. Choose the one that fits your gym.
Essential
Advanced
Everything in Essential, plus:
Max
Everything in Advanced, plus:
No commitment. Unlimited coaches on every plan.
A coach can follow 30 clients instead of 5, and every member has a reason to stay.
6.2M
gym members in France
€2.5Bn
sector revenue
40%
of gyms are independent
Sources: Xerfi 2024, Union Sport & Cycles 2025, Deloitte/EuropeActive
Join the gyms that chose personalization over the price war.
Or contact us for a personalized demo